Looking for a qualification in hospitality to advance your job prospects for the industry?
We’ve reserved a place just for you. We’ll serve you more at NZIE including a Barista Certificate, License Controller Qualification (LCQ) and a Food & Hygiene Certificate. Plus, you’ll get to go on field trips and hear from guest speakers in the hospitality industry.
This is the course to take your hospitality skills to the next level. You will learn about food and beverage matching, liquor legislation, wine evaluation and receive barista and espresso training as well as advanced food safety and advanced customer service.
NZIE’s course design allows you to work around the kids or take on part time/evening work and still study.
Multiple intakes mean there’s no need to wait to start a great new career. Enquire now for our next intake.
Paper Name and Description
Health and Safety, Food Safety and Security Practices. Code CFB 401, Level: 4, Credits: 10
This module focuses on the health and safety particularly food safety and security practices and potential hazard minimisation in food and beverage service establishments when serving customers .
Provide Customer Service. Code CFB 402, Level: 4, Credits: 5
Monitor and maintain interactions between colleagues, managers and customers to provide efficient customer service
Hospitality Operating Policies and Procedures. Code CFB 403, Level: 4, Credits: 5
This module provides a theoretical and practical understanding of applying operating policies and procedures in food and beverage service establishments. The module covers standard operating policies, codes of conduct, beginning, during, and end-of-service procedures, stock control systems, meeting your customers’ expectations and managing contingencies in unexpected situations.
Food and Beverage Service Operation. Code CFB 404, Level: 4, Credits: 25
This module covers customer service supervision in food and beverage operations. Students are required to monitor and maintain prompt and efficient service of all food and beverage, range of menu types and service styles, range of beverage types and products to be served, range of menu types and service styles used, maximising customer service experience, maintain consistency of service and improve service quality, utilising effective interpersonal communication skills, managing customer relationships, and providing training and development to customer service staff.
Hospitality Legislative Compliance. Code CFB 405, Level: 4, Credits: 15
This module provides a theoretical and practical understanding of managing operating procedures and compliance to legislations in food and beverage service establishments. The module covers standard operating policies, codes of conduct, compliance to occupational health and safety requirements, host responsibility, food safety, and environment considerations, understanding of good workplace ethical practises & applying code of conduct as per establishment’s requirements.
Students who complete this programme may wish to continue onto the NZIE’s Advanced Certificate in Hospitality (Food and Beverage) Level 5
What kind of work could I get?
Assistant bar Manager
Cruise Ship Bartender
Night Club Manager
Food & Beverage Manager
Restaurant / Bar Manager
Restaurant / Bar Owner
On to higher level study in an industry specialised field
18 weeks plus 2 weeks holiday
Domestic and international learners must be 18 years of age or over and must have completed:
A qualification in hospitality, tourism or related field at level 3 (or equivalent)
A minimum two years continuous employment in a relevant role within the Hospitality or Tourism industries
A minimum Level 2 NCEA and able to provide evidence of suitability through an interview process
Learners who have English as a second language must have IELTS – General or Academic score of 5.5 with no band score lower than 5; TOEFL paper based test – Score of 530 (with an essay score of 4.5 TWE); TOEFL internet-based test (iBT) – Score of 46 (with a writing score of 14); University of Cambridge English Examinations – FCE or FCE for schools with a score of 162. No less than 154 in each skill; NZCEL – Level 3 with an endorsement of either General, Workplace, or Academic; Pearson Test of English (Academic) – PToE (Academic) score of 42; City and Guilds IESOL – B2 Communicator with a score of 42.
All applicants will be required to complete an NZIE Enrolment Form, and may be interviewed in person or via Skype to evaluate their suitability for the course.
CAMPUSManukau City Campus: 601 Great South Road
Contact us on 0800 693 382 or send us an enquiry here for more information on fees for domestic students. Student loans and allowances are available to all NZIE domestic students if you meet the criteria.
Find out if you’re eligible by calling StudyLink on Freephone 0800 889 900 or visit www.studylink.govt.nz